AI order intake for Shopify

Turn emailed orders into Shopify Draft Orders automatically.

Customers still send orders, reorders and purchase requests by email. Globesword reads the email and attachments, matches customers and products in Shopify, and prepares a Draft Order for your team to review.

Shopify stays your source of truth. Globesword simply handles the manual order entry.

Incoming Email

John from ABC Foods

Globesword

Customer matchedABC Foods Ltd
Organic Assam Tea20 x ASSAM-ORG-1KG
Earl Grey10 x EARL-GREY-1KG
ConfidenceHigh

Shopify

Draft Order

ABC Foods Ltd

Organic Assam Tea x 20Earl Grey x 10Total: $1,420
DraftReview in Shopify
CaptureGive every business a dedicated order inbox.
ExtractTurn messy emails and attachments into structured line items.
DraftMatch real Shopify records and keep a person in control.
The Problem

Stop manually entering emailed orders into Shopify.

Many Shopify businesses still receive orders through email. Someone on your team has to open Shopify, find the customer, identify the right products, check SKUs, enter quantities and create the Draft Order.

Do this across dozens of emails and hours disappear every week.

Before Globesword

1Email arrives

2Employee reads order

3Search customer

4Search product

5Check SKU

6Enter quantity

7Create Draft Order

8Repeat

With Globesword

1Email arrives

2Globesword understands the request

3Shopify products and customer are matched

4Draft Order created

5Employee reviews it

How It Works

From inbox to Shopify Draft Order.

One focused workflow for Shopify merchants who still receive purchase requests by email.

01

Connect your inbox

Connect the email address where customers send orders.

02

Connect Shopify

Globesword securely accesses the Shopify information required to process the request. Products, customers and SKUs remain in Shopify.

03

Read incoming orders

Globesword extracts requested items, quantities, SKU references, shipping instructions and notes from the email.

04

Review in Shopify

Globesword creates a Draft Order using actual Shopify products and customers. Your team reviews it before proceeding.

Shopify Is The Source Of Truth

No second product database to maintain.

Your products already live in Shopify. Your SKUs already live in Shopify. Your customers already live in Shopify. Globesword queries Shopify when an order arrives and uses the latest information available.

No product syncing
No duplicate catalogue
No customer database to maintain
No stale SKU records
Real World Emails

Built for messy order emails.

Customers do not always write perfect orders. Globesword interprets the request and attempts to match it against actual Shopify data.

“Send the same coffee order as last month.”
“Can I get another 12 boxes of the large ones?”
“Add 20 Assam Tea and 10 Earl Grey to our usual order.”
“We need SKU A100 x 50 and B240 x 25.”
Safety

AI understands the email. Shopify determines what exists.

Globesword should never allow the language model to invent products, customers or SKUs. The model extracts the request, then Shopify records determine what can be created.

01Customer Email
02AI extracts the requested order
03Globesword queries Shopify
04Actual Shopify records are matched
05Draft Order created
Morning Value

Start the morning with Draft Orders, not an inbox full of order entry.

Overnight order emails can be processed into prepared Shopify Draft Orders before your team starts the day.

8:03 AM
Overnight emails processed17
Draft Orders created14
Needs review3
#D1042ABC Foods$1,420Ready for review
#D1043Green Market$860Ready for review
#D1044Berlin Foods GmbH$2,140Ready for review
Who It Is For

Built for Shopify businesses that still take orders by email.

Wholesale stores

Repeat customers frequently reorder products through email.

Food and beverage suppliers

Restaurants, stores and distributors send recurring purchase requests.

Manufacturers

B2B customers frequently order using product names or SKUs.

Distributors

Large product catalogues make manual email order entry slow.

Repeat order businesses

Customers regularly request the same order as last time.

Example Workflow

One email. One Draft Order.

Incoming Email

John from ABC Foods

Globesword

Customer matchedABC Foods Ltd
Organic Assam Tea20 x ASSAM-ORG-1KG
Earl Grey10 x EARL-GREY-1KG
ConfidenceHigh

Shopify

Draft Order

ABC Foods Ltd

Organic Assam Tea x 20Earl Grey x 10Total: $1,420
DraftReview in Shopify
Value Calculator

See what Globesword can unlock for your team

Set your monthly email order volume and see how many hours your team could save by automatically creating Shopify Draft Orders for review.

Your order inbox

Estimate assumes Globesword prepares 82% of incoming order emails as reviewable Draft Orders. Actual savings depend on email quality, catalogue complexity, and review process.

Live estimate
55hours saved per month
Draft Orders prepared410per month
Monthly time value$1,925estimated
Annual time value$23,100estimated
Recommended planStarterup to 500 orders
Manual order entry67h
Potential time saved55h
Pricing

Simple plans for Shopify email orders.

Choose the order volume that fits your email order channel today. Upgrade when the inbox gets busier.

Starter

$199/ month

Billed monthly.

Up to 500 orders per month

For smaller Shopify stores processing email orders.

  • Shopify integration
  • Email order processing
  • Customer matching
  • Product and SKU matching
  • Draft Order creation
  • Review queue
Get Started

Growth

$399/ month

Billed monthly.

Up to 1,500 orders per month

For businesses processing higher email order volumes from one order inbox.

  • Everything in Starter
  • Single order inbox
  • Higher monthly order volume
  • Dedicated support
  • Priority processing
  • Advanced order matching
Get Started

FAQ

Does Globesword store my Shopify products?

No. Globesword retrieves the Shopify information required to process an order when it is needed. Shopify remains the source of truth.

Does Globesword automatically place orders?

No. Globesword creates Shopify Draft Orders. Your team reviews them before completing the order.

What happens if Globesword cannot identify a product?

The order is flagged for review rather than guessed.

Can Globesword understand SKUs?

Yes. If customers include SKUs in their emails, Globesword can use them when matching Shopify product variants.

What if customers do not provide SKUs?

Globesword can use product names, descriptions, customer context and other available information to attempt to identify the correct Shopify product.

Do I need to import my Shopify catalogue?

No. Globesword queries Shopify directly.

Globesword

Stop entering emailed orders into Shopify manually.

Connect your Shopify store and turn incoming customer emails into Draft Orders ready for review.

Connect Shopify Setup takes minutes. Your Shopify catalogue stays in Shopify.