Incoming Email
Hi,
Please send another 20 boxes of Organic Assam Tea and 10 Earl Grey.
Same delivery address as last time.
Customers still send orders, reorders and purchase requests by email. Globesword reads the email and attachments, matches customers and products in Shopify, and prepares a Draft Order for your team to review.
Shopify stays your source of truth. Globesword simply handles the manual order entry.
Hi,
Please send another 20 boxes of Organic Assam Tea and 10 Earl Grey.
Same delivery address as last time.
ABC Foods Ltd
Organic Assam Tea x 20Earl Grey x 10Total: $1,420Many Shopify businesses still receive orders through email. Someone on your team has to open Shopify, find the customer, identify the right products, check SKUs, enter quantities and create the Draft Order.
Do this across dozens of emails and hours disappear every week.
Send us the same 40 cases as last month.
Globesword turns emails like this into Shopify Draft Orders automatically.1Email arrives
2Employee reads order
3Search customer
4Search product
5Check SKU
6Enter quantity
7Create Draft Order
8Repeat
1Email arrives
2Globesword understands the request
3Shopify products and customer are matched
4Draft Order created
5Employee reviews it
One focused workflow for Shopify merchants who still receive purchase requests by email.
Connect the email address where customers send orders.
Globesword securely accesses the Shopify information required to process the request. Products, customers and SKUs remain in Shopify.
Globesword extracts requested items, quantities, SKU references, shipping instructions and notes from the email.
Globesword creates a Draft Order using actual Shopify products and customers. Your team reviews it before proceeding.
Your products already live in Shopify. Your SKUs already live in Shopify. Your customers already live in Shopify. Globesword queries Shopify when an order arrives and uses the latest information available.
Customers do not always write perfect orders. Globesword interprets the request and attempts to match it against actual Shopify data.
“Send the same coffee order as last month.”
“Can I get another 12 boxes of the large ones?”
“Add 20 Assam Tea and 10 Earl Grey to our usual order.”
“We need SKU A100 x 50 and B240 x 25.”
Globesword should never allow the language model to invent products, customers or SKUs. The model extracts the request, then Shopify records determine what can be created.
Overnight order emails can be processed into prepared Shopify Draft Orders before your team starts the day.
Repeat customers frequently reorder products through email.
Restaurants, stores and distributors send recurring purchase requests.
B2B customers frequently order using product names or SKUs.
Large product catalogues make manual email order entry slow.
Customers regularly request the same order as last time.
Hi,
Please send another 20 boxes of Organic Assam Tea and 10 Earl Grey.
Same delivery address as last time.
ABC Foods Ltd
Organic Assam Tea x 20Earl Grey x 10Total: $1,420Set your monthly email order volume and see how many hours your team could save by automatically creating Shopify Draft Orders for review.
Estimate assumes Globesword prepares 82% of incoming order emails as reviewable Draft Orders. Actual savings depend on email quality, catalogue complexity, and review process.
Choose the order volume that fits your email order channel today. Upgrade when the inbox gets busier.
Billed monthly.
Up to 500 orders per month
For smaller Shopify stores processing email orders.
Billed monthly.
Up to 1,500 orders per month
For businesses processing higher email order volumes from one order inbox.
No. Globesword retrieves the Shopify information required to process an order when it is needed. Shopify remains the source of truth.
No. Globesword creates Shopify Draft Orders. Your team reviews them before completing the order.
The order is flagged for review rather than guessed.
Yes. If customers include SKUs in their emails, Globesword can use them when matching Shopify product variants.
Globesword can use product names, descriptions, customer context and other available information to attempt to identify the correct Shopify product.
No. Globesword queries Shopify directly.
Connect your Shopify store and turn incoming customer emails into Draft Orders ready for review.